Wednesday night was another of those 'no internet connection' which seems to happen with regularity every few weeks. I called up TM to complain and though the Malay lady was friendly, she could only put on record my complaint to be attended to by a technician within 24 hours. She could not help laughing when I told her that I perceive the disruptions in service was because I have been too critical of BN! This time, unlike past few instances of disruption in service, my friend who lives nearby was not affected.
Thursday morning, I received a call from a TM technician asking if I would be in later. He said he will call again before he comes. Got a text message from TM at 10.23am: 'Dear Valued Customer, svc restoration in progress & expected to be resolved by 04/07/12'! Was it supposed to be April 7 or 4 July? Fortunately, service was restored in the afternoon on Thursday itself, again without any visit from the technician. As I have mentioned before, the problem had nothing to do with my settings, and what TM giveth, TM taketh at will. Can I be blamed for being cynical about the unreliable service?
Note: As if in retaliation of my post at 1.03 am, my internet was disconnected while I was on skype, messaging with a friend! The time shown was 1.40 am when I switched off my computer.