because despite my notification on October 26, 2011, YES continues to charge Rm30 per month since Nov 2011. Not sure how the Rm100 came about before that since I stopped well before with nil balance. This is the danger of signing up a YES account where there is no expiry date!
The following is shown in my statement of account:
This was the acknowledgement to my notice for de-registration:
Dear K S Ong,
This was the latest offer from YES:
I hate to be forced to sign up for something. In this case, they are using the amount owing (under dispute) as a carrot to take up their offer.
Link
The following is shown in my statement of account:
25-Apr-2012 | 250.00 | Download PDF |
25-Mar-2012 | 220.00 | Download PDF |
25-Feb-2012 | 190.00 | Download PDF |
25-Jan-2012 | 160.00 | Download PDF |
25-Dec-2011 | 130.00 | Download PDF |
25-Nov-2011 | 100.00 | Download PDF |
This was the acknowledgement to my notice for de-registration:
Reference no. : SR 489250-277366762
Dear K S Ong,
Thank you for contacting YesCare.
With reference to your inquiry, your email has been noted.
With reference to your inquiry, your email has been noted.
Your termination request is in progress. We are sorry to see you go.
Please do not hesitate to contact us again if you have any further enquiries.
Always at your service,
Lina A.
Customer Advocateyescare@yes.my
Always at your service,
Lina A.
Customer Advocateyescare@yes.my
This was the latest offer from YES:
Dear ${Name}, Re-activate your Yes account and experience the fastest 4G mobile internet with voice service! | |||||||||||||||||||||||
| |||||||||||||||||||||||
Please note that the waiver and postpaid conversion will take 2-3 working days to process. This waiver is a limited one-off offer and will end on 31 May 2012. Please contact us should you require further assistance. | |||||||||||||||||||||||
|
I hate to be forced to sign up for something. In this case, they are using the amount owing (under dispute) as a carrot to take up their offer.
No comments:
Post a Comment