Since Dec 8, 2012, I was trying out Maxis home wifi with the basic Rm59 pm package. I had to top-up 1 GB (Rm18) twice, each time my quota for peak hours (8am to 2 am) was used up (the 1.5 GB allocated to unearthly hours 2am to 8 am) was literally untouched. So you can imagine how I had to use sparingly, even changing the embedded Sukan 1 Malaysia in my blogsite to reduce the use of memory space.
It had to happen on January 7 (end of first month), the day before Metka left, when the Maxis modem showed flashing red light. This was a sign that my account was suspended (found out later when I return from KLIA) for not taking part in their verification process! Nobody told me about this and I actually told the girl who called up a few days earlier that I was suspicious over such calls for personal details. Earlier I was disappointed over their sales pitch that your internet would not be disconnected, just throttled to a slow speed. Now I was actually cut off! Imagine my embarrassment when Cheng and Metka could not use the internet. Since they were not in a hurry, I left it till later.
It appears as though I had jumped from the TM boiling pot right into the Maxis frying pan! Looking back, if not for my wife's iPad which requires wifi, I was happy with TM's cable internet with unlimited use. But alas, with their 'suka hati' and 'tak kisah' attitude, I had to try out something else. I wonder if YES could have been better, but I did not use it because at the time, I could not terminate TM yet, and my main complaint was the continual charging of Rm30 pm, which could be charged for period unused even if one were to stop subscription earlier and continue again. But one thing is for sure: for those who need to use internet continuously, the only way is to go for unlimited packages (preferably using fibre optic), subject to their area of coverage, reliability and service. For now, I need to go through the remainder of Maxis's required minimum 12-month subscription before I can consider alternatives. I can change my lifestyle by being awake and making use of their unearthly hours (2am to 8 am)!
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It had to happen on January 7 (end of first month), the day before Metka left, when the Maxis modem showed flashing red light. This was a sign that my account was suspended (found out later when I return from KLIA) for not taking part in their verification process! Nobody told me about this and I actually told the girl who called up a few days earlier that I was suspicious over such calls for personal details. Earlier I was disappointed over their sales pitch that your internet would not be disconnected, just throttled to a slow speed. Now I was actually cut off! Imagine my embarrassment when Cheng and Metka could not use the internet. Since they were not in a hurry, I left it till later.
It appears as though I had jumped from the TM boiling pot right into the Maxis frying pan! Looking back, if not for my wife's iPad which requires wifi, I was happy with TM's cable internet with unlimited use. But alas, with their 'suka hati' and 'tak kisah' attitude, I had to try out something else. I wonder if YES could have been better, but I did not use it because at the time, I could not terminate TM yet, and my main complaint was the continual charging of Rm30 pm, which could be charged for period unused even if one were to stop subscription earlier and continue again. But one thing is for sure: for those who need to use internet continuously, the only way is to go for unlimited packages (preferably using fibre optic), subject to their area of coverage, reliability and service. For now, I need to go through the remainder of Maxis's required minimum 12-month subscription before I can consider alternatives. I can change my lifestyle by being awake and making use of their unearthly hours (2am to 8 am)!
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