Just based on our experience, Twinhead notebook seems so durable compared with HP tx2000!
Elder daughter bought a Twinhead notebook upon my recommendation (after some advice from users) before she went overseas in 2003. She is one who can use a computer for hours, the longest was 10 hours in a stretch! 3 years ago, she came back to upgrade it to a HP tx2000, mainly because of more convenient service during warranty period. It was her choice this time and what a mistake it was! Just 2 months after the warranty period expired, it just won't start! If this is programmable then I would tip my hat to the programmer! No seriously, just like what we used to joke about, it always happen soon after warranty period.
Her sister bought a newer version of Twinhead notebook a year after, before she went overseas too. After using it for 4 years, she reckoned it was time to upgrade it and she chose Samsung when she was in Scotland. She is still using it back in Malaysia.
As for the durable Twinhead notebooks (now 7 years and 6 years old respectively), on the 'hand me down' system of things, I inherited both. Both are still in good working condition within their capabilities, and in fact, I am posting this using the newer one.
Cheng brought home the HP for me to see if it is worth checking out on service; if not, then to see if there is anything worth salvaging from it. I have just phoned an HP Service Centre in Ipoh and I was told that the most likely cause would be the motherboard which would cost about Rm1000! But to check, I need to pay Rm72 first!
The question is, with the prices of notebooks falling and the availability of netbooks, is it worth checking? Apparently, according to users forums, this particular model of HP is prone to this particular problem. I am most disappointed with the quality of the product and the lack of support in terms of cheaper replacement part(s). The company's reputation is at stake and I am sure a more pro-active way of handling this problem would help the product sales in the long run. As it is, I will not touch any HP product after this unpleasant experience.
yep, fixing the HP is not worth the RM1000! there is no guarantee that the hardware failure won't happen again so you are better off saving that money on a new model (another Twinhead? ;)).
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'Twinhead is better than 1 HP6'if you know what I mean! Sorry to mention this again, but I am trying to get back at HP for this.
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