Yesterday (Sept 19), I received our second half year's assessment bills which were supposed to have been paid by Aug 31! Either MDBG is too rich and does not bother about delay in receiving payments or the staff responsible have been utterly inefficient. I don't think any private business would delay in sending out bills.
I checked with my friends and only those who remembered about the usual dateline managed to pay theirs on time, after checking with them and asked for their bills. The others have just received theirs and the penalty has been increased to Rm20 for bills below Rm200! Why do I get the impression there was a deliberate delay in sending out the bills? The penalty is equivalent to around 5% per month interest.
I am really peeved because I was waiting for the bills and actually forgotten about it. Being old, when I received the late bills, I actually thought I had settled them. I had to look for the bills (thinking it had been paid) and checked with my credit card statements too. Of course, people would say the onus is on me to pay on time, but the inefficiency of MDBG had been sending out duplicate bills before! Only this time, extra revenue (penalty)seems to be the only reason for the intentional delay and it is clearly stated any late payment incurs a penalty. Sigh.
Update Sept 22: I went to MDBG to pay our assessment bills and when I asked about the delay in sending out the bills, the lone cashier (during lunch break) blamed it on the postal service. Anyway, I asked about the penalties and I was pleasantly surprised to hear that SUK had decided because of their delay in sending out the bills, penalty has yet to take effect. I also explained the unfairness of the new penalties: Rm20 for bills below Rm200; Rm30 for those above Rm200; because it penalizes more on those who own cheaper houses.
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I checked with my friends and only those who remembered about the usual dateline managed to pay theirs on time, after checking with them and asked for their bills. The others have just received theirs and the penalty has been increased to Rm20 for bills below Rm200! Why do I get the impression there was a deliberate delay in sending out the bills? The penalty is equivalent to around 5% per month interest.
I am really peeved because I was waiting for the bills and actually forgotten about it. Being old, when I received the late bills, I actually thought I had settled them. I had to look for the bills (thinking it had been paid) and checked with my credit card statements too. Of course, people would say the onus is on me to pay on time, but the inefficiency of MDBG had been sending out duplicate bills before! Only this time, extra revenue (penalty)seems to be the only reason for the intentional delay and it is clearly stated any late payment incurs a penalty. Sigh.
Update Sept 22: I went to MDBG to pay our assessment bills and when I asked about the delay in sending out the bills, the lone cashier (during lunch break) blamed it on the postal service. Anyway, I asked about the penalties and I was pleasantly surprised to hear that SUK had decided because of their delay in sending out the bills, penalty has yet to take effect. I also explained the unfairness of the new penalties: Rm20 for bills below Rm200; Rm30 for those above Rm200; because it penalizes more on those who own cheaper houses.
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