Is it me or Maybank that I could not find its Giro Interbank Transfer in its M2U menu?
Last month, I tried successfully in using their Giro IBT for payments to UOB Card Centre and CIMB (auto finance) and my latest bank statements showed bank charges of only 10 sen for each transaction. Even then, I complained about the difficulty in looking for Giro (can't remember under what heading, where I had to find and click it from among 2 or 3 preset descriptions), which I believed to be bank's intention of leading customers to use the more expensive IBT instead of Giro.
Two days ago, I honestly could not find Giro IBT in M2U menu. The only one available was not the Giro one, but just Interbank Transfer, which costs Rm2 per transaction! You might think it is no big deal, but for a retiree, it is, especially when we compare with PM's big deal in having found a bargain chicken for only Rm1!
Incidentally, I registered for using IBT to pay CIMB for HP instalments in my trial use (to avoid having to request for TAC again) and realised that it was not under Giro IBT. Anyhow, I managed to pay using Giro IBT on a one-off basis. Then I managed to use it to pay UOB Card Centre and when asked, I registered it for future use.
Since I was new to using Giro IBT, I was wary of using it based on the two registered payees, in case I was charged Rm2 instead of only 10 sen, especially when I could not find Giro IBT again.
Unless I am proven wrong, I cannot help but conclude that the advertised 10 sen per transaction using Giro IBT is no longer available. Anything that is too good to be true to consumers means much reduced revenue to the banks, assuming Giro IBT in other banks face the same ending as Maybank.
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Last month, I tried successfully in using their Giro IBT for payments to UOB Card Centre and CIMB (auto finance) and my latest bank statements showed bank charges of only 10 sen for each transaction. Even then, I complained about the difficulty in looking for Giro (can't remember under what heading, where I had to find and click it from among 2 or 3 preset descriptions), which I believed to be bank's intention of leading customers to use the more expensive IBT instead of Giro.
Two days ago, I honestly could not find Giro IBT in M2U menu. The only one available was not the Giro one, but just Interbank Transfer, which costs Rm2 per transaction! You might think it is no big deal, but for a retiree, it is, especially when we compare with PM's big deal in having found a bargain chicken for only Rm1!
Incidentally, I registered for using IBT to pay CIMB for HP instalments in my trial use (to avoid having to request for TAC again) and realised that it was not under Giro IBT. Anyhow, I managed to pay using Giro IBT on a one-off basis. Then I managed to use it to pay UOB Card Centre and when asked, I registered it for future use.
Since I was new to using Giro IBT, I was wary of using it based on the two registered payees, in case I was charged Rm2 instead of only 10 sen, especially when I could not find Giro IBT again.
Unless I am proven wrong, I cannot help but conclude that the advertised 10 sen per transaction using Giro IBT is no longer available. Anything that is too good to be true to consumers means much reduced revenue to the banks, assuming Giro IBT in other banks face the same ending as Maybank.
Have you found it already? It's still there, actually. If you haven't found it, here's how:
ReplyDeleteLog in > Home tab > Accounts & Banking > Transfers (on the left side) > New Interbank Fund Transfer (yes, it's inside here)
Then, Select Bank > Continue
Scroll down a bit and you can see an option called "Mode of transfer". Click the arrow and in the drop-down menu you can see the two options of "Instant Interbank Fund Transfer" AND the "GIRO Interbank Fund Transfer".
Hope you've found it already. If not, hope I helped.
Thank you Anonymous for your info. I have yet to try it, but I have no reason to doubt that you can find it, since Maybank is the largest bank in Malaysia. But I cannot help thinking they are rather sneaky about it since the ordinary Interbank Fund Transfer (Rm2 per transaction)can be found easily and the Giro IBT (@ 10 sen)needs serious effort to find it. I expect those who were 'duped' into using the Rm2 transfer will complain later.
ReplyDeleteYou're welcome. I almost fell for the RM2 one because it was my first time doing an interbank transfer; but I thought to myself, 'If it costs RM2.00 for each transaction, how come my dad never whined about it?' He always worried about this kind of charges (even if it costs 50 sen). So, I slowly went through every menu and found the GIRO IBT.
ReplyDeleteHaha, yeah, I think a lot of organisations, companies, etc. are being sneaky about many things these days.