Friday, August 30, 2013

Anti-virus software: more than one could be a problem

Wish to share this common problem and explanation. I am sure someone somewhere can relate to this:

Cheng: UM-ICTS gave up on my laptop and its problems with Cisco VPN client.  Any suggestions/tips/ideas? I have Windows 7 OS on my Lenovo T410 but this Cisco AnyConnect issue is a first since 2011 - "The VPN Agent Service is not responding. Please restart this application after a minute."

KC: Cheng's problem seems to be with the SpyBot and Avira conflicting with the new Cisco updates.
Since she's using licensed Windows 7, suggest she disable and uninstall all of these 3rd party antispy software, and just use the default or inbuilt MicroSoft Security Essentials within Windows, for scanning for malwares, viruses and other spybots.

MicroSoft has been updating their Windows  to licensed users with security and other bugs patches, and they really fix many of the problems users discovered, and in its process, may also bugger up antivirus scanners like Avira and Avast.

I had a similar encounter with Avast recently on my Windows 7.  After uninstalling Avast. and switched over to the MicroSoft 's default securities( MicroSoft Security Essentials, FireWall) I have not encountered any problems since.

But you do have to manually invoked the program to either do a quick scan (about 10 mins) or a thorough entire disk scan (takes 2 hours or more) in the background while you are doing your work.

MicroSoft inbuilt Firewall does sometimes slow down things a bit, like downloading movies,etc.  So I have disabled this FireWall and not use it at all, since I hardly go to any naughty sites.  But I still use the Security Essentials often, and it has helped to detect and remove many malwares.

With MicroSoft Security Essentials, Firewall and frequent bugs fixes from MicroSoft, there is actually no need for othe 3rd party virus scanners and such. Hope this helps!!

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