Thursday, December 08, 2011

TMNet down again

Just to put on record that I could not connect this morning. After a long session at breakfast, I came back and called 1300 88 9515 and was transferred to their technical department. I explained that I had experienced similar problem twice recently and after being promised a technician would come round, I could re-connect without him making a visit. Again, I was promised a technician would come round. I had late lunch and went into the local internet cafe to check mail, read some updated posts in some links and stock prices. I could do so (without opening all emails) within half an hour!

Just after 4 pm, I reluctantly tried connecting without going through a splitter and I got connected! Just to prove that it was not due to the splitter, I disconnected and tried to reconnect again using it and was successful. I don't really know what to make of it. I was told it could be due to outside cable problem. It seems there are separate cables for analog (phone) and digital (data).

If this 'on' and 'off' connection problem continues I am thinking of alternative ISP.

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