until too late!
My son warned me with this information though it was me who warned him earlier not to get carried away using YES (without a package):
"How ironic. YES! mobile gets a nasty letter from me cc-Ed to consumer association today and then my line gets barred. After all the promo 1 month ago for them. Sigh. Thank god I still have digi broadband. How can I use up rm700 + in month and a half of data. Double sigh."
11 May, 1pm
"...24GB in 2 months cost more than RM700+, if Yes don't respond soon, I'm going to report to FOMCA!"
Still awaiting the end result of this case.
Why I think the charges seem reasonable but not the way YES entraps their customers:
Rm700 divided by 0.09 (9 sen per minute), we get 7777 minutes; 7777 divided by 60, we get 129.6 hours; 129.6 hours divided by 45 days (month and a half), we get 2.88 hours (per day)... which seems perfectly normal for an average user, but highly costly for someone who did not realize it!
As a comparison, using the Digi Prepaid Internet, for Rm2 a day, we get unlimited usage for the day. For Rm2, we get to use YES for only 22.2 minutes! Of course, the big difference would be the speed which depends presumably on MHz or MegaHerz or Ghz (1000 MHz equal 1 Ghz), which high-speed users need. To be fair, YES has packages which works out reasonably and competitively. But I expect many would be caught when they have yet to sign up for specific packages, without realizing the sums involved. YES's 'no statement, use as you like, with minimum Rm30 charge per month' seems like a trap to those unwary.
Which is the very reason why I did not take up any of YES many and varied packages.
ReplyDeleteI don't think I'll ever subscribe with YES. Currently, of all the telcos, DIGI seems the cheapest for a light user.