Proton well known for its power window problem...

and it was perceived to be so by the taxi driver who had Proton's boss as passenger! It goes to show the importance of quality control, the lack of which will leave a bad impression for a long, long time.

SHAH ALAM - Proton's power window problem is in the past, and in a show of confidence, the national car maker will give a life-time warranty.

Proton managing director Datuk Seri Syed Zainal Abidin Syed Mohamed Tahir said Proton power windows now had zero defects although people still thought otherwise...

Earlier in his speech, Syed Zainal related his experience riding in a Proton Waja airport limousine from KLIA to his house in Subang Jaya.

“The driver would open his door instead of using the power window when we stopped at the toll booth. My wife was giggling and poking fun at me.

“So I asked him if the window was spoilt. He said no.

“He said his friend told him that if he used the power window too much, it would break down,” Syed Zainal said.

The Proton boss said this agitated him as the perception about the quality of Proton cars was very important to the point of it being debated in Parliament.

“I gave the taxi driver my card, and asked him to do me a favour by using the power window.

“I told him to call me on my mobile phone if the window breaks down. He has yet to call me,” he said.

More:

http://www.malaysia-chronicle.com/index.php?option=com_k2&view=item&id=11208:proton-says-bug-in-power-windows-finally-fixed&Itemid=3
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