Friday, April 01, 2011

Maybank's online trading: new security features...

seem to have a distinct disadvantage...

To register one has to choose an icon from several provided; then one has to choose 3 questions from those provided, as additional security in case the bank need to verify later. So far so good. But I have noticed each time I chose some favourite stocks for easy monitoring, they are not saved for the next time I visited the site. I experienced the following:

1. I opted to register instead of later. I visited the real time site and left. I discovered the next time I visited it, my original lists of favourites were gone. I could use it after registration, for once only. I presumed it was because my lists were under the old system.

2. I logged on another time and saw the icon which I chose for the first time and visited the real time site, and selected my lists of favourite stocks. Again, the next time I visited it, my lists of favourites were gone.

My question: Is the new system supposed to automatically delete such lists upon exit each time?
If so, I am afraid it has become more troublesome instead of being more convenient with new features. I do not understand why the additional security features should affect this part of the system.

Update April 9, 2015:
Must admit the above information had been outdated for some time since I posted. Recently, I used Internet Explorer for Maybank online trading and I could retain my previous list of Favourite stocks for subsequent log-in. 
Link

5 comments:

  1. Anonymous11:29 am

    i also meet same problem as yours.

    ReplyDelete
  2. Anonymous8:10 pm

    I also meet this problem. Do you have a solution ady?

    ReplyDelete
  3. I presume and accept it as Maybank's new feature, to simplify things at their end.

    It is a pity because I used to key in at least a full page of 30 items on each favourite.

    ReplyDelete
  4. Anonymous3:33 am

    I experienced the same problem. The problem occurred when I started using Windows 8. Initially I could not display the online stock list. It was ok only after I changed to Windows Compatibility Mode. Any solution to the earlier problem on missing favorites stock listing?

    ReplyDelete
  5. Sorry, no change. Need to key in fresh list each time I visit.

    ReplyDelete