Yes, Kosongcafe is the right place (provided Kosong himself is sympathetic to the cause, being human), for small matters. Big matters are being looked after by well known personalities like RPK, LKS, and the like (gosh, I dislike naming people because by doing so, some people might feel left out!).
Personally, and I can count on Mary Schneider too (having read her dislike for jaga kereta, for foreigners - it is a term for those unwelcome guys who appear when official times for collection of parking fees are over and you can refuse to pay at the risk of damage to your car), I dislike jaga keretas because they take away my little pleasure of 'free parking'.
I also dislike cashiers manning tolled highways and car parks where the system are not fully automated and foolproof, thus enabling them to pretend to 'ring the till' when nothing was effected, and thus adding to their ill-gotten gains. To counter this, every motorist has to cooperate by insisting on receipts whether you need it to claim your disbursement or not. A give-away sign is when the cashier appears annoyed for the 'inconvenience' which is actually his or her job!
There are efficient car parking systems as well as really rotten systems, like everything else in life. Sometimes, what you read from sales brochures is far different from what you will get from management. One example would be allowing cars to queue to get in, only to find there are no vacant lots, yet the time spent is treated as 'parking charges'!
The following email is an example, though not exactly what I have described:
Since we’re like a virtual kopi tiam, I’d like to voice out some dissatisfaction from an experience yesterday. Trouble with something’s in Malaysia is you cannot find the party in charge online to complain. Instead I found the agent who’s in charge of buying and selling, so I sent him a comment.
“We went for some food at Suka yesterday but our experience was ruined by the poor parking. After having a meal, we proceeded (as you'd do) to pay the parking ticket only to find that there was a sign asking us to go to B3 to pay for the parking. Bear in mind, it’s not the most spacious of parking, we slowly negotiated our way to B3 from B1 only to find that there is NO payment machines there. Frustrated, we proceeded up to the lobby to enquire. Lobby staff claimed they didn't know about the parking issues and asked us to proceed to exit for the guy to open up for us. Upon arrival, we made a complaint and he urged us to pay RM3 to exit. We asked for a receipt, but he declined. The attendant still insisted that there was a machine in B3.
Now, this really stinks of mismanagement and some people may be making a quick buck out of this. I don't even know if you are the right people to complain to, but you're all I can find as a contact for One Residency. My suggestion would be, if you want to market the place, you need the potential buyers to have confidence in the place and not feel like they are being suckered into purchase. So I hope you can have a word with the management.
Sincerely,
BK”
Although I may seem like a naggy old man pulling up these points, but I guess I just can’t stand the sight of a ‘scam’, and if we don’t voice out, Malaysia will maintain the inefficiency levels.
The following email is an example, though not exactly what I have described:
Since we’re like a virtual kopi tiam, I’d like to voice out some dissatisfaction from an experience yesterday. Trouble with something’s in Malaysia is you cannot find the party in charge online to complain. Instead I found the agent who’s in charge of buying and selling, so I sent him a comment.
“We went for some food at Suka yesterday but our experience was ruined by the poor parking. After having a meal, we proceeded (as you'd do) to pay the parking ticket only to find that there was a sign asking us to go to B3 to pay for the parking. Bear in mind, it’s not the most spacious of parking, we slowly negotiated our way to B3 from B1 only to find that there is NO payment machines there. Frustrated, we proceeded up to the lobby to enquire. Lobby staff claimed they didn't know about the parking issues and asked us to proceed to exit for the guy to open up for us. Upon arrival, we made a complaint and he urged us to pay RM3 to exit. We asked for a receipt, but he declined. The attendant still insisted that there was a machine in B3.
Now, this really stinks of mismanagement and some people may be making a quick buck out of this. I don't even know if you are the right people to complain to, but you're all I can find as a contact for One Residency. My suggestion would be, if you want to market the place, you need the potential buyers to have confidence in the place and not feel like they are being suckered into purchase. So I hope you can have a word with the management.
Sincerely,
BK”
Although I may seem like a naggy old man pulling up these points, but I guess I just can’t stand the sight of a ‘scam’, and if we don’t voice out, Malaysia will maintain the inefficiency levels.
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